Beste selskap:The World Airline Awards began in 1999, when Skytrax launched its first global, annual airline customer satisfaction survey.
It is not restricted to member airlines or a pre-selected choice of airline, and any airline in the world can be nominated.
There are no survey entry fees, no payment to attend the awards event, and no charges for any use of the award logos and results by winning airlines.
Qatar Airways
Qatar vinner også klassen for beste Business Class og tar andre plass på økonomi etter Singapore Airlines.Qatar Airways is voted the World’s Best Airline for the sixth time at the 2021 World Airline Awards
På topp 100 total finner vi av interesse Thai Airways 23., Finnair 31., SAS 62., Norwegian 75.
Beste lavprisselskap
Air Asia
Blant lavpris selskapene kommer Norwegian inn på en 13. plass.
Det har blitt laget en egen kategori for selskaper som har utmerket seg i hvordan de har håndtert Covid-19.
COVID-19 standards were rated across a number of key areas including; information and signage, distancing marking and controls, face mask usage consistency amongst staff and passengers, visibility and frequency of hand sanitisers, standard and availability of hygiene products, adapted service in the airport and onboard flights, and cleaning standards and frequency during the end to end travel experience.