Økonomien har ført til dårlig eller manglende vedlikehold og det har vært mange episoder med selskapet.
På en flight fra Newark til Mumbai oppdaget passasjerer veggedyr på Business Class. Flere ble bitt av veggedyrene. En familie ble omplassert til Economy og opplevde mangler som ødelagte bord og ikke fungerende underholdningsskjermer. Dette er problemer som normalt vedlikehold ville fanget opp.
Air India har forsøkt å beklage i sosiale medier.
DEPLORABLE: BED BUGS INVADE BUSINESS CLASS!
Bad service and poor food are one thing, but bed bugs? It takes “horrible flight” to a whole new level.
Several passengers aboard an Air India 777-300 from Newark to Mumbai found their business class seats infested with bed bugs. Look at these pictures:
This discovery forced these business class passengers to “seek refuge” in economy class for the remainder of the flight. To add insult to injury, the passengers found broken tray tables and inoperative in-flight-entertainment in the back. I’ll return to that in a moment.
More importantly, though, passengers were bitten. Pravin Tonsekar, who tweeted the pictures above after his flight landed in Mumbai also tweeted a picture of his daughter covered in bed bug bites.
Air India safety among world's worst, airline trashes report
National carrier Air India today termed as "questionable" a report released by a German aviation think-tank ranking it as the third worst airline among 60 global carriers in terms of safety.
"The ratings arrived at by the Jet Airliner Crash Data Evaluation Centre (JACDEC) is questionable considering that airlines like American Airlines, Aeroflot, US Airways etc which have a worse track record of hull-losses as well as fatalities, are rated safer than Air India," the state-run airline said in a statement.
Air India has been rated the world's third least safe airline among 60 global carriers after China Airlines and TAM Airlines by Hamburg-based JACDEC that monitors plane crashes around the world.
